See Frequently Asked Question
How do I open an account with Awutu Emasa Rural Bank Ltd?
To open an account, visit any of our branches with the required documents such as a valid Ghana Card, proof of address (Water/Electricity bill), two recent passport-sized photographs, and the initial minimum deposit. Our friendly staff will assist you with the account opening process.
What types of accounts can I open?
We offer a variety of accounts including:
- Current Accounts: For individuals and businesses.
- Savings Accounts: For personal savings and Susu savings.
- Fixed Deposit Accounts: For secure investment options.
What are the requirements for opening a current account?
- Individual Account: Introduction by an existing account holder, proof of address, Ghana Card, two recent passport-sized photographs, employer introduction (for salary accounts), and an initial deposit of GHS 50 or more.
- Corporate Account: Business registration documents, digital address of business, Ghana Card for signatories, two recent passport-sized photographs, and an initial deposit of GHS 300 or more.
How do I apply for a loan?
Visit any of our branches with the necessary documents such as a completed loan application form, proof of income or business registration documents, recent bank statements, and a valid Ghana Card. Our staff will guide you through the loan application process.
What loan products do you offer?
We offer several loan products including:
- Salary Loans: For salaried workers with a repayment duration of up to 24 months.
- Microfinance Loans: For women groups to support small businesses.
- Commercial Loans: For business account holders and non-salary earners.
- Susu Loans: For customers making daily contributions through mobile bankers.
- Overdraft Facilities: For short-term borrowing needs.
What is the interest rate on savings accounts?
Our savings accounts offer competitive interest rates. For specific interest rate details, please visit our branch or contact our customer service.
What digital services do you provide?
- USSD Banking: Perform banking transactions using the shortcode *447*314#.
- SMS Alerts: Receive transaction alerts on your mobile phone.
- Agency Banking: Access banking services through our agents in your vicinity.
How do I contact Awutu Emasa Rural Bank Ltd?
- Head Office: P.O. BOX 32, Winneba
- Phone: 0544-357 000 / 0302-911 971
- Email: info@aerb.com.gh
Where are your branches located?
- Awutu Breku Branch: Off Kasoa Winneba Highway
- Winneba Branch: On the Commercial Street
- Senya Branch: Close to Senya Bereku Post Office
- Kasoa Branch: Close to Old Market
- GICEL Branch: Block A9
- Brigade Branch: Off Kasoa Toll Booth
How do I register for USSD banking?
- Dial *447*314#
- Press 1 to proceed
- Enter your 16-digit account number and press send
- Enter your Ghana Card number without the hyphen and press send
- You will receive an SMS prompt with your PIN
- Redial *447*314#, enter your PIN, and change your PIN
- Press 0 to return to the home menu when PIN is successfully changed
How do I transfer money using your remittance services?
We offer various remittance services including Western Union, Unity Link, Inter-Rural Bank Transfers, Mobile Money Services, and E-zwich Transactions. Visit any branch with a valid ID and the necessary details to send or receive money.
